Legal
Privacy Policy
Last updated: April 2026
1. Who We Are
Ezi-Maid Bed Lifting Systems is a brand of A.H. Beard Pty Ltd (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website at ezimaidy.kinsta.cloud or contact us about our products and services.
2. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number, and company name when you submit an enquiry or request a quote.
- Transaction information — billing address, payment details (processed securely via our payment provider), and order history when you make a purchase.
- Technical data — IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
- Communications — any messages you send us via our contact form, email, or phone.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide product information and commercial quotes
- Process and fulfil your orders
- Communicate with you about your order or account
- Send you relevant product updates or commercial communications (where you have opted in)
- Improve our website and services through analytics
- Comply with our legal obligations
4. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA) and United Kingdom, we process your personal data under the following legal bases:
- Contract — processing necessary to fulfil an order or respond to a quote request
- Legitimate interests — to improve our website and communicate with commercial prospects
- Consent — for marketing communications, which you may withdraw at any time
- Legal obligation — where required by applicable law
5. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the website and shopping cart to function
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
- Marketing cookies — only where you have given consent
You can control or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.
6. Data Sharing
We do not sell your personal information. We may share data with trusted third parties including:
- Payment processors (to securely handle transactions)
- Shipping and logistics providers (to deliver your order)
- Analytics and marketing platforms (under appropriate data processing agreements)
- Legal and regulatory authorities (where required by law)
7. International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your country of residence, including Australia where our parent company A.H. Beard is headquartered. Where we transfer data from the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Customer order records are retained for a minimum of seven years for accounting and legal purposes. Marketing consent records are retained until you withdraw consent.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Object to or restrict processing of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at the details below.
10. Contact Us
For any privacy-related enquiries or to exercise your rights, please contact:
Ezi-Maid / A.H. Beard Pty Ltd
Email: Via our contact form
Website: ezimaidy.kinsta.cloud
We will respond to all legitimate requests within 30 days.
